How to bring your pet with you in Abu Dhabi - How to organize its flight?
Monday, August 27, 2012 Category : Abu Dhabi, bird, cargo, cat, dog, flight, freight forwarder, import certificate, micro chip, pet, pet relocation, plane, ship, U.A.E., vaccines, vet, veterinarian 15
Yeah folks, it's getting serious! You pet's going to fly! :-D It may be a little bit scary at first but with the right organization, everything will go smoothly. At least it did for me!
The first thing you need to know, in case you didn't read my previous post about the import permit, is that your pet will have to fly cargo. It's U.A.E. policy and it won't matter what airline you will fly with. Most likely, your pet will not fly with you and will be on a different plane.
In order to organize your pet's fly, the simplest solutions are the following :
The first thing you need to know, in case you didn't read my previous post about the import permit, is that your pet will have to fly cargo. It's U.A.E. policy and it won't matter what airline you will fly with. Most likely, your pet will not fly with you and will be on a different plane.
In order to organize your pet's fly, the simplest solutions are the following :
- either coordinating it with your contact in Abu Dhabi (cf. Vet list in previous post)
- either getting in touch with a specialized freight forwarder
If you decide to go with a freight forwarder, I suggest you check they are a member of IPATA, International Pet and Animal Transportation Association. I personally contacted AirAnimal, and I'm very happy with the service they provided. Note that not all freight forwarders are familiar with U.A.E. law, so in the interest of your pet, I recommend that you don't go with one that doesn't advertise on this specific destination.
A good freight forwarder will:
- reply to your emails very quickly; they understand that they're responsible for your baby ;)
- find the best booking for your pet, i.e. : shortest trip as possible, for a reasonable price
- take care of coordinating all the pain in the a** airlines regulations (for example, for safety purposes, airlines impose temperature restrictions)
- send you advice and tips on how to prepare your pet for the flight
- explain in detail how and when to drop off your pet or propose a door to door service (i.e. picking up your pet at home for you for an extra fee)
- on the day of the flight, they will also keep you posted on the status of your pet's flight(s), and will let you know how your pet was doing when it got its "comfort stops" (i.e. feeding and watering between connecting flights, if any)
At least, that's the information I got with Air Animal, and I couldn't really ask for more!
Don't :
- contact a freight forwarder who is not specialized in animal transportation. They will not be able to assist you, and mostly they are not allowed to keep live animals in their premises
- contact an airline yourself: as a private customer, it is very unlikely that the cargo department of an airline will bother talking to you on the phone
- contact the airline that you or your spouse is going to work for. As much as they will want to assist you, they will most likely tell you to contact a freight forwarder (trust me, it happened to me ;)). Besides, in most cases, they will not cover your pet's relocation costs, nor give you a discount or anything.