Home > 2012

2012

Where can I find hardware stores in Abu Dhabi?

Tuesday, October 2, 2012 Category : , , , , 79

When I moved in, there was always something to fix in my apartment. And obviously, I didn't take my toolbox with me in my suitcase. Unless you don't have too many clothes and make up, you won't either, because the airlines will destroy you with excess bagage fees :-D
So during my first month I was always looking for tools, nails, screws, lightbulbs, that kind of things.
Here are a few examples of places where you will be able to find these items :

  • Lulu and Carrefour have some items (particularly light bulbs, powerstrips, etc.)
  • An Ace store openned in Yas Island, which will remind you of the big hardware stores from the States or Europe. It is accross the street from Ikea.

  • Electra street in downtown Abu Dhabi has a million little hardware stores. You can't park your car in the street, you will have to park behind the buildings and then walk around and find a store which sells whatever you are looking for. These stores are usually very cheap, and you can also negotiate prices if you feel confident enough. The people in these stores are very knowledgeable and carry a lot of inventory, so I would strongly advise you to go there, instead of supermarkets or Ace. You will find what you need for sure, don't be shy!

Pet stores in Abu Dhabi

Wednesday, September 19, 2012 Category : , , , , , , , , , , 145

Hello guys!
Today just a quick article to sum up the various pet stores I found in Abu dhabi. If you have any suggestions, or reviews, I'll be very happy to add them to the list. Just leave a comment at the bottom of the article. And obviously, every time I'll find out about something new, I will update the article.

So here we go!

Lulu supermarkets : food for cats, dogs, birds, fishes. Some accessories such as leash/collar, brushes, very lame toys for dogs. Plastic and metal bowls for cats and dogs. Litter boxes (not covered) and different types of little for cats.

Carrefour supermarkets : cat and dog food, litter, some accessories for cats and dogs.

The American Vet : cat and dog food, including premium brands. Grooming products (shampoos, conditioners, brushes, scissors for claws, etc). Some nice toys. Water fountains. A couple of small cat trees.

Daiso : it's a Japanese value store with cheap items. The quality is not amazing, but it is soo cheap! The Madinat Zayed mall store is really big (it is located inside the Homes R Us store), with a nice inventory of toys for cats and dogs, brushes and combs, leashes and collars. The store in Al Wahda Mall has a little less choice but carries the essentials.
For cats, they also have these really lame scratching pads that you can either leave on the floor or pin on a wall. My cat wasn't too impressed by it, but it was better than nothing when I moved in :-D

Ace (hardware store in Yas Island) : no food but a nice variety of cats and dogs accessories, compared to the usual lack of choice. Quite a few toys and choice of small kennels. There's actually more choice in store than what is displayed in the above link :-)
This is the only place where I found an amazing corrugated cardboard scratching post for Charlie, from the brand Imperial Cat. It was expensive (around 100dhs), but I haven't found anything equivalent elsewhere.

Excellence Pets, across the street from Abu Dhabi Mall, close to Subway restaurant : I thought they only carried products for birds and fishes (which they do) but they also have a bunch of cats and dogs products such as kennels, cat trees (lots of choice actually), cat and dog beds, toys, brushes. The store is very cluttered, which made me feel uncomfortable especially since they sell live animals... you could easily kick a cage with a bird on the floor or something like that if you don't pay attention. For that reason I'm not a big fan of the store, but they do have interesting items.

Dress code for women in Abu Dhabi

Monday, September 17, 2012 Category : , , , , , 288

Here is another question that comes back pretty often: as a woman, how should I dress up when I move to the U.A.E.? Can I wear makeup? Can I wear nail polish? Do I have to cover my head?
Well, you will basically be fine as long as your chest, shoulders and knees are covered. Depending on your job, the dress code can be more conservative, but for everyday life (shopping for groceries, taking your kids to school, etc.), it is plenty enough.

Personally, I usually wear long and loose dresses with a little sweater, or leggings + a long top and a little sweater if my top doesn't have sleeves. The best is to find short sleeves sweaters like this, that you can find in every women's store in the U.A.E.  :

Lots of women wear regular pants and jeans with a top or a skirt. I personally don't wear that kind of clothes even in the West ;-)
The idea is basically to wear clothes that are not too revealing... but then, other than that, it's pretty free : women wear make up, nail polish, jewelry, all sorts of colors and prints. You should avoir sheer fabrics unless you wear something underneath. But, unless you're a mini skirt addict, you shouldn't feel too oppressed, nor should you need to buy U.A.E.-proof clothes :-D 
And if you want to wear your mini skirt... make sure you put an abaya on top! (you don't need to wear the headscarf)



Getting a cell phone in Abu Dhabi

Category : , , , , , , , , 87

Hello guys!
I've been busy the past couple of weeks and I haven't been able to post too much. But in the meantime I got a lot of questions and requests for articles, so here I am, back with more information.
Today, I wanted to talk a little bit about mobile phones/cells phones. No matter if you're coming to abu Dhabi to look for a job or to get settled down, you will need to get a phone quite fast.
Just like for home phone and Internet, there are 2 providers in the U.A.E.: Etisalat and Du.

When you arrive, you will probably have to get a prepaid phone. That is because you won't have your visa yet, and your local bank account will not be set up. Here are the options given by Etisalat and Du.
To be honest, their offer is kind of complicated and cryptic... But here is how it works. You can purchase prepaid cards loaded with a given AED amount in their stores or in supermarkets. Then, it is up to you to see if you want to use these credits for local or international phone minutes, SMS, data (to have internet on your phone). To be able to use your minutes, you will have to type a certain code on your phone and the minutes will automatically be credited.
They also give you free minutes if you buy large amounts of credits. It might be interesting, but it depends on your consumption because these credits expire. I strongly advise you to bring your own phone to the U.A.E. so you can connect it with your new prepaid SIM. Make sure before leaving that this phone will work in the U.A.E. Obviously, the more modern and "smartphonish" the phone, the better it is.

Then, when all your paperwork will be done, you will be able to subscribe to a postpaid plan. Some people choose to stick with the prepaid and buy credits for phone, SMS and data. That way they don't have to worry about bills.
If you choose to get a postpaid plan, you will basically have to dive into Etisalat and Du offers and see what suits you best. Usually, their plans include international minutes.
Also, check with your company if any of these two carriers has special rates for employees. The plans are pretty interesting. This is the option I went for. I have a really good plan with a two years contract, and I got a Samsung Galaxy III for free. Pretty cool stuff ;-)
If you want to get a new phone for free or at a discounted price, make sure that you qualify for it. Some people I know sold their brand new phones prior to leaving their home countries. When they went to subscribe for a plan with Etisalat, they found out that they wouldn't be able to get a new smartphone (IPhone in their case) until they're Etisalat customers for 6 months... That created a lot of confusion and misunderstanding, because it didn't make much sense from a Western's perspective, but that's just how the system works.

A few additional tips :
  • Before coming to the U.A.E., a bunch of people told me that everyone here as a Blackberry - hence, that it would be easier for me to get a Blackberry and be in touch with people through BBM. That is not true. Lots of people now have IPhones or Android phones, and it is easy to stay in touch by using SMS messages or Whatsapp. A lot of people have more than one phone (a company phone which is usually a BlackBerry, and a personal phone)
  • Don't go crazy on your phone plan. You can always upgrade, but you can't downgrade.
  • Since everything... tends... to take... a lot... of time... in the U.A.E., even if your company promises you a company phone, I strongly advise you to get a prepaid plan when you arrive. That way you're not stuck without a phone for the first 4 months ;-)

How to bring your pet with you in Abu Dhabi - What will happen to your pet once he lands?

Tuesday, August 28, 2012 Category : , , , , , , , , , , , , , , , , , 21

When I prepared my cat's trip to Abu Dhabi, one of my biggest concerns was where he would stay while I would be looking for an apartment. During my first weeks, I was going to stay at a hotel, and pets were not allowed. To make it worse, I was going to arrive in the U.A.E. one day later than Charlie!

Charlie landed late in the evening, which was actually a good thing because we arrived in June, and the temperatures are so hot during the day. Upon arrival, he got inspected by customs and then was released to be picked up. Families can normally pick up their own pets, but they usually don't: they might not be in the U.A.E. yet (I wasn't), they don't have a car, etc.
I arranged with the American Vet Pet relocation team to get a pick up at Abu Dhabi Airport. They could also pick up my cat at Dubai airport for an additional fee, if it was more convenient for me. It's good to know, in case plane tickets to Abu Dhabi are too complicated to get from your city!
Then, they took Charlie out of his kennel and put him in a larger, more comfortable cage. They fed him and watered him, and he had a litter box - after nearly 24 hours of travelling, he probably needed it! Poor thing...
The next morning, the Vet team inspected him to see if he was alright. I got an email telling me that he was doing good, besides a little bit of stress (obviously!).
A few weeks before arriving in Abu Dhabi, I had also reserved a spot for him at the American Vet's cattery. It is basically a pet hotel, and I can assure you that it is a really awesome service. The availability is limited, so make sure that you make your reservation early enough.
I believe they have 4 rooms where they have several huge cages. Here are pictures that I took there, just so you see what to expect :

IMG-20120604-00255
This is Charlie's cage, in the corner. You can see my little boy meowing for Mommy ;)

IMG-20120605-00264
This is the cage of Charlie's neighbors


Every cage is really tall, a human can stand inside. They have 3 ledges inside, so your cat can jump and play. They are equipped with a litter box, bowls for food and water. You can bring your own food when you arrive in Abu Dhabi (but can't export more than for one day with the kennel, otherwise the customs will get suspicious). If your cat doesn't have a specific diet, the Cattery team has premium dry and moist food in fish and chicken flavor. They will try all of them with your cat and see what s/he prefers.
In front of each cage is pinned a list of instruction for each cat, as well as a recap table where the cattery staff notes down any daily relevant observation : for example Charlie stayed 2-3 weeks and his weight was regularly monitored. He had an ear infection problem, so that was also part of the things they had to check. They also cut his claws when needed.
You can also place any personal items you want in the cage (toys, a piece of clothing with your smell on it, etc.)
The cattery team usually turns the radio on during the day so the cats have a presence. They have a Feliway diffuser plugged at all times.
You can visit your pet whenever you want (the cattery has pretty long opening hours) and the cats are checked several times a day by the staff who is really, really dedicated. They're pet owners themselves and they know what they are dealing with. Trust me, I visited Charlie nearly every day, and every time I went someone was dropping by to see how the cats were doing.
If you have more than one cat, they can be placed together in the same cage. Otherwise, your cat will be alone for safety reasons. A curtain separates each cage so your cat has some privacy.
It is also reassuring to know that since the cattery is located inside the Vet's offices, your cat will immediately be checked in case something is going on (you need to give your consent for that on the application form, if you agree)
In case you're willing to export your dog, The American Vet also has a kennel service. It's located outside the city center, since dogs take more space and are more noisy than cats.

Honestly, I've been really happy with the Cattery's services. Without them, I don't know how I would have made it. I've done a bunch of research and I don't know any hotel in Abu Dhabi that allows pets. If you know any, please do let me know by posting a comment at the bottom of this article.

Now some of you may be wondering what was the cost for all the process. Here's a rough breakdown :

  • The American Vet : import permit + pick up at the airport : 2500 AED ($680, 545€)
  • Air Animal : plane ticket for Miami - Abu dhabi (with one connection in Dusseldorf) : $1400 (1120 €)
  • The American Vet : cattery for 1 month : AED 1790 ($490, 390€). Since I checked out Charlie after 3 weeks, I got a refund for the week I didn't use.


Total cost : $2570 or 2055€. Phew... Yeah, that's a lot of money, and a lot of people who don't have a heart, such as my Father, will strongly disapprove of such an expense. Well yeah, I love my cat, sue me!! :-D
Overall, it took me around 2 months to get everything ready for Charlie's travel (considering I didn't have to get the Rabies Serum Neutralizing test, cf. my first article about pet relocation paperwork). The import permit and other documents aren't that long to get, but coordinating the whole thing and figuring it out takes a while. Obviously, the earlier you start planning, the easier it is! Good luck to you!

How to bring your pet with you in Abu Dhabi - How to organize its flight?

Monday, August 27, 2012 Category : , , , , , , , , , , , , , , , , 15

Yeah folks, it's getting serious! You pet's going to fly! :-D It may be a little bit scary at first but with the right organization, everything will go smoothly. At least it did for me!
The first thing you need to know, in case you didn't read my previous post about the import permit, is that your pet will have to fly cargo. It's U.A.E. policy and it won't matter what airline you will fly with. Most likely, your pet will not fly with you and will be on a different plane.
In order to organize your pet's fly, the simplest solutions are the following :

  • either coordinating it with your contact in Abu Dhabi (cf. Vet list in previous post)
  • either getting in touch with a specialized freight forwarder
If you decide to go with a freight forwarder, I suggest you check they are a member of IPATA, International Pet and Animal Transportation Association. I personally contacted AirAnimal, and I'm very happy with the service they provided. Note that not all freight forwarders are familiar with U.A.E. law, so in the interest of your pet, I recommend that you don't go with one that doesn't advertise on this specific destination. 
A good freight forwarder will:
  • reply to your emails very quickly; they understand that they're responsible for your baby ;)
  • find the best booking for your pet, i.e. : shortest trip as possible, for a reasonable price
  • take care of coordinating all the pain in the a** airlines regulations (for example, for safety purposes, airlines impose temperature restrictions)
  • send you advice and tips on how to prepare your pet for the flight
  • explain in detail how and when to drop off your pet or propose a door to door service (i.e. picking up your pet at home for you for an extra fee)
  • on the day of the flight, they will also keep you posted on the status of your pet's flight(s), and will let you know how your pet was doing when it got its "comfort stops" (i.e. feeding and watering between connecting flights, if any)
At least, that's the information I got with Air Animal, and I couldn't really ask for more!


Don't : 
  • contact a freight forwarder who is not specialized in animal transportation. They will not be able to assist you, and mostly they are not allowed to keep live animals in their premises
  • contact an airline yourself: as a private customer, it is very unlikely that the cargo department of an airline will bother talking to you on the phone
  • contact the airline that you or your spouse is going to work for. As much as they will want to assist you, they will most likely tell you to contact a freight forwarder (trust me, it happened to me ;)). Besides, in most cases, they will not cover your pet's relocation costs, nor give you a discount or anything. 
Really, go with the simplest and fastest options: arrange it with your Abu Dhabi vet, or with a specialist.

How to bring your pet with you in Abu Dhabi - paperwork and import permit

Saturday, August 25, 2012 Category : , , , , , , , , , , , , , , 157


Hello guys, I'm back !
I know I promised an article about finding friends in Abu Dhabi... but yesterday I got a request for help with importing a pet in the U.A.E. from a really nice lady from my super cool forum expat-blog.com .
I was really nervous myself when I had to organize the import of my cat Charlie to Abu Dhabi, so I can understand her concern. It is not a complicated process, but it definitely is a process, and it takes time. So I figured I'd help her get all these formalities out of the way and write my pets-related article today ;-)

So first of all, let me introduce you to Charlie :

Sans titre

As you can see, he is an extremely adorable cat, so there was absolutely no way that I wouldn't take him with me on my big trip :-) Believe it or not, when it's time to move away, some people actually decide not to take their pets with them. Crazy, right? It's kind of like, " Oh yes, I love my kids! But since I decided to go on a vacation to Mexico for 2 weeks, I decided to place them into foster homes with Child Services. Oh yeah, they're doing great with their new families!" Seriously people, be responsible. When you adopted a pet, you also adopted the responsibilities that go with it. Moving away with a pet needs a lot of organization, but it's completely doable. Stop making excuses.
Okay, sorry for the rant...

In this article, I will give information about your pet's paperwork. Transportation and how things will go for your pet once it arrives in the U.A.E. will be covered in a later article. Please bear with me ;-)

Before I get started, you need to know that all animals that you want to send to the U.A.E. have to be shipped cargo. I repeat, cargo. No matter what airline you fly with, you can't take your pet with you in the cabin. It is not negotiable, and has nothing to do with the airline you will use. It is the U.A.E. custom's policy, and that's the way it is. Don't worry, your pet will be fine! Airline regulations are really strict about the comfort of live animals: they are always loaded and unloaded from the aircraft first (yes, before the luggage of the expensive First Class passengers ;-)), and during the flight they are placed in a specific compartment of the plane which is heated; the belly of the plane gets really really cold during the flight, but your pet will not suffer from it.

Now that I got this out of the way, let's talk about the papers. Yay! The most important document you need to get for the import of your pet to the U.A.E. is an import permit, issued by the U.A.E. Ministry of Environment and Water. You will automatically get it  within a few days of your application, as long as you provide the right documents. The requirements are the following.
  • Your pet must be microchipped
  • Your pet must have the following vaccines

DogsRabiesCanine Distemper Virus (CDV)Canine Parvo VirusInfectious Canine HepatitisLeptospirosis
CatsRabiesFeline Pan Leukcopenia (FPV)Feline Rhinotrachitics (FHV-1)Feline Calicivirus
These vaccines are the usual, normal shots your pets get on their annual visits to the Vet, so most likely, they're already vaccinated for these diseases. Just make sure that the vaccines are up to date.
  • You must provide a Rabies Serum Neutralization test
You are exempted from this requirement if you import your pet from one of the following countries : 
Australia, Austria, Andorra, Ascension Island, Antigua & Barbuda, Aruba, Barbados, Bahrain, Bermuda,Belgium,  Canada, Cayman Islands, Chile, Croatia, Cyprus, Denmark, Fiji,Finland, French Polynesia, Falkland Islands, Germany, Gibraltar, Greece, Hong Kong, Iceland, Ireland,Italia, Japan, Jamaica, KSA, Kuwait, Liechtenstein, Luxembourg, Monaco, Malta, Montserrat, Mauritius, Mayotte, New Caledonia, New Zealand,  Portugal, Qatar, Saint Vincent & the grenadines, Saint Kitts & Nevis, San Marino, Singapore,  Sweden, Switzerland, United Kingdom, U.S.A,Vatican City, Vanuatu, Wallis & Futuna.
It is really important to read this list carefully because a lot of countries are not part of it, including European countries, which will probably surprise a lot of you! (It did suprise me, hehe). In case you're exporting your pet from a country that is not in the list, you need to get the Rabies Serum Neutralization test. Unfortunately, you won't be able to get your pet tested at your vet's. It needs to be done in an approved laboratory, and there might not be one in your city. Here are lists of laboratories I found for European Union countries, and one list for the rest of the world. If you don't find your country in these lists, leave me a comment at the bottom of this article and I will see if I can help you. 

Now, here's the thing. You can apply yourself for the Import Permit on the Ministry's website. It is really cheap, it will only cost you 200 Dirhams (around $55, 45€). However, I strongly advise you don't do it yourself and use the services of a specialized agency. It will be more expensive, but it's really worth it. In case you apply yourself, and your pet's paperwork is not completely in order, two things can happen : 
  • your import permit will be denied, and it's going to delay all the import process, and also probably your move (what will you do if the import permit is denied and you need to leave your country? where is your pet going to stay?)
  • your import permit will be accepted, but the U.A.E. customs will deny your pet's entry in the country, which can result in really long quarantines...
Trust me, I really don't have that much money, but I contacted professionals and it was worth every penny. In the beginning, my cat's vaccine certificate was not done right, so I got to go back to my vet's twice to get everything presented correctly. Thanks to my contact in the U.A.E., everything went nice and smooth, and I can't thank them enough for that.
Here is the contact information of some agencies that take care of applying for your pet's import permit. They're all veterinarians in Abu Dhabi, so they really know what they're doing. 
  • The American Vet : this is the company that I used, and I recommend it strongly. They reply to your emails in a timely manner, which is a really big deal sometimes with the time difference. They've been extremely patient and helpful and replied to all my crazy-obsessive-cat-lady questions ;-) Really, I tried them, and they're awesome. 
  • The German Vet
  • The British Vet
In addition to the paperwork, these companies can help you schedule your pet's flight, pick up your pet at the airport for you and provide pet-sitting services while you find your accommodation in Abu Dhabi. Really, really priceless, people! (Well it does have a price, don't get me wrong! It is quite high, tee-hee! But your peace of mind during the move is really important, and so is the comfort of your pet!)

In addition to the import permit, you will also need to go to your vet 10 days before you fly and get a health certificate. It is basically a document that shows proof that your pet is good health and able to fly. All airlines require this document. Usually, this document will need to be stamped by your country's   Ministry/department of Agriculture (for the USA, it has to be stamped by the USDA of your state).
There might also be documents to prepare for the exportation of your pet from your current country.
You will be guided through these steps with your contact in the U.A.E. and/or with your contact in the airline your pet will fly with.

Hope this helps, don't hesitate to comment on the article if you have any questions. The other articles will follow soon, but you don't need them to start taking care of your pet's paperwork. Be proactive and contact one of the U.A.E.'s vets right now! Good luck!

Apologies / Ramadan Month

Friday, August 17, 2012 Category : , 89

Dear all,
I've been travelling to my home country for pretty much the whole Ramadan month, and I haven't been able to post. Things there got crazier than I thought they would ;-)
I'll get back to posting really soon. I have a huge article in preparation, called "How to make friends in Abu Dhabi". Hopefully I can post it next week and you will find it helpful. In the meantime, I wish you good luck preparing your move and... Eid Mubarak! 

Getting Internet and telephone at home in Abu Dhabi

Tuesday, July 17, 2012 Category : , , , , , , , 18

When you will be settled down and will have the keys to your apartment, you will probably be in a rush to get an internet and landline subscription.

In the U.A.E., we have two main telecom companies : Etisalat and Du. Some buildings are already equipped with the internet access of Etisalat, which narrows down your choice, but also simplifies the process! In this case, you will still have to go to the Etisalat store in person and fill in an application form. You will need a credit card, a lease contract if possible (but not necessary, as long as you know the precise address of your flat), and a valid residence visa.
Etisalat's packages for home Internet and landlines are called Double Play. You will find here a list of the different options with pricing. If you don't own a router, which is necessary if you want wireless internet, you can purchase one from them. However, according to my friends, it is more expensive than if you purchase it on your own (Electra street has a lot of stores selling routers for all sorts of prices). A few days after your subscription (max 5 days), they will contact you to send a technician at your place to set up the whole thing. Oh miracle, it works instantly! I highly advise you to have the router ready so they can install it for you. It will save you a lot of time and pain in the b*tt! The internet conexion is fast and reliable, I'm really happy about it!
Du's packages for Internet and phone are called Talk and Surf. The price list is available here. If anyone has experience with Du, please share with me as I don't know anyone who uses their services.

Some websites are censored in the U.A.E.: here is a link to a PDF explaining the types of websites than are prohibited. Don't worry too much about it, though. Most common websites are fully operational : Google, Facebook, Yahoo, etc. Skype works, but I noticed that only Skype to Skype calls go through. Skype to phone seem to be blocked. It isn't a really big deal, though, because most phone bundles include international minutes. 

"Beehive towers"

Sunday, July 15, 2012 Category : , 10

Not sure what their real name is, but that's what they make me think about!


Abu Dhabi, July 2012. Picture taken from Al Jazeera Sports Stadium

Brands in Arabic

Category : , 3





Various pictures taken in malls and at home :) 2012

Building Gate Towers

Category : , , 4


Reem Island, July 2012

Beautiful Sun Tower

Category : , , 4


Reem Island, July 2012

Exporting your personal belongings vs. buying everything in Abu Dhabi - part 3 : buying kitchen appliances and electronics

Friday, July 6, 2012 Category : , , , , , 28

You will see it by yourself when you will start looking for apartments (for example on Dubizzle), a lot of properties for rent don't have kitchen appliances. It can be quite unsettling because usually empty apartments for rent in Europe and the U.S. have an equipped kitchen : they're not literally empty :-D
So you will have three main options for your appliances and home electronics: Carrefour, Lulu, or your now best friend Dubizzle!
  • Carrefour is a French supermarket company that sells food and also things for the house. They're kind of like the French Walmart. They have a great choice of appliances and electronics (TVs, home cinema, phones, cameras, computers and IT stuff). They have most of the brands that you would find in your home country. I'm not sure for electronics because I didn't buy anything there, but as far as the kitchen appliances are concerned, delivery and installation is free! The Carrefour store is located in Marina Mall, one of Abu Dhabi's main malls. To get an idea of the prices of all these items, you can check Carrefour's webstore IC4UAE. Carrefour sales staff is very knowledgeable about the products, and they have excellent after sale service. 
  • Lulu is a Middle Eastern supermarket chain. They sell food in Lulu Supermarkets and all sorts of appliances and electronics either in the supermarket or in Lulu Department stores. These stores are usually located into important malls, so they're easy to access and to park to. Based on the Lulu stores I visited, they have a little less choice than Carrefour, but they seemed a little cheaper. They offer free delivery and installation of the kitchen appliances as well.
  • Dubizzle is a cheap way to equip your home, but you'll have to install and deliver the items to yourself, so it might be a little bit of a hassle especially for kitchen appliances. As mentioned earlier in the post about furniture, lots of expats move away from the U.A.E. all the time and are willing to sell all of their stuff at once. Talking directly to someone is this situation might be more convenient for you than buying the appliances to different people. 
A few tips : 
  • If you decide to buy a gas stove (here they call it "cooker"), figure out the type of gas which is supplied in your building. It is important because if your building is equipped with natural gas access (like mine!), your cooker will need to have a specific "nozzle". If you don't have the right nozzle installed, your cooker won't work and you'll have to pay for technicians to come (at your own expense), or even sometimes you might have to return the cooker all together. Don't hesitate to tell your salesman several times about the type of gas your building gets.
  • Deliveries of appliances by Carrefour (and probably Lulu too) are operated by local companies, not by the store. Each of the little delivery companies takes care of one or two brands, so if you bought appliances from different brands, you will get several deliveries. 
  • Delivery and installation are free, but it doesn't mean that you will get both services on the same day :-D When I got my cooker delivery, the guys didn't install it. The cooker just stayed like that in the middle of the kitchen for days! The delivery guys gave me a phone number of a technician to schedule an installation. Supposedly, from what I was told, in this kind of situation, if you give 50 dirhams to the delivery guys, they will install it for you. I had no idea, so I went to my Carrefour store and told my salesmen what happened. They were really mad, and scheduled the installation for me. In case you don't get your installation, don't give the delivery receipt to the delivery guys. It will be harder for you to prove your point when you go complain at the store.
  • Sometimes, delivery/installation people just don't show up. It gets really frustrating, but stay calm. In case that happens, go back to the store and let the sales persons know. It happened to me several times (fridge delivery people never came, cooker installation person didn't come despite the appointment that was taken). Maybe I'm very unlucky, or maybe I'm in the average. Some friends got problems with furniture deliveries too, so unfortunately, I don't think I'm an isolated case. Just get ready for a level of service that isn't really what you're used too. Having someone at home helps a lot, unless your boss is really cool and lets you take several days off on a last minute notice.
  • It's pretty obvious, but check with your realtor/landlord if your apartment has electricity and gas already. My landlord made sure I had electricity when I moved in, but I didn't have gas. The gas connexion had to be set up by my building management, which took a while to happen, as these people are very busy and take forever to return your phone calls...

Exporting your personal belongings vs. buying everything in Abu Dhabi - part 2 : buying furniture

Tuesday, July 3, 2012 Category : , , , , , , , 36

Now that we have considered the possibility of exporting your belongings to the U.A.E., let's see how it would be to buy everything new! Why not, after all? New city, new life, new home! And new furniture! If you're interested in home decor, this could be a fun experience!
There is quite some choice in terms of furnishing your new home in Abu Dhabi. I honestly don't know anyone who told me they didn't find anything that they like here. The only worry when you're still in your home country is that there isn't a lot of information available online, so here's a little help.
  • Ikea : The Swedish God of furniture is very well settled in the U.A.E. They have one store in Abu Dhabi, and another one in Dubai. The stores are big, normal, pretty much identical to those you have in your home country. A lot of expats buy their furniture there, because it's pretty cheap (although slightly more expensive than in the U.S.A. from my personal experience), easy to assemble, and they have a lot of choice (I <3 Ikea!!). Be careful though, they might not have exactly all of the items of your home-store. For instance, they didn't have my mattress. But overall, they have a huge bunch of things. They provide free delivery and assembly when your purchases exceed 2500 AED (around 540€ or $680). It makes it as convenient as shopping in Europe of in the U.S., except that you don't pay for your delivery! I like the fact that all of their products are available online, which makes it easier to plan without having to visit the store. This is also how I managed to evaluate the value of my furniture when deciding if I should export my stuff or buy everything from scratch (see part 1 of this article)
  • Homes R Us : They offer affordable, and more traditional furniture than Ikea. To each their own! They have one store in Abu Dhabi (located in Madinat Zayed mall, a very traditional Arabic mall) and several stores in Dubai. Just like Ikea, they have furniture and home decor items, linen, kitchen accessories (plates, pots, etc.). They have a few products visible on the website, but you will definitely need to go to the store to figure it out.
  • Home Centre : They're a compromise between Ikea and Homes R Us. You can't see their collections online like on the Ikea website, but they have an online catalogue with prices. It will give you an idea of the style of their items. 
These are the three main stores where expats buy their furniture. Of course, there are a lot more options, especially with local independent stores. Additionally, I would like to mention The One which is a trendier - and also more expensive, from what I hear - furniture store in Abu Dhabi. You can't view all of their products online, but if you want to drop by their store, you can take advantage to have a drink or a snack there!

Additionally, if you find yourself a little tight on the budget and can't buy everything new, you can also buy second-hand furniture on Dubizzle. They are the Middle East's leading classified ads website. They always have a million used items available. Maybe you will find something you like? Since there is such a big expat community in Abu Dhabi, people are always trying to sell stuff online, so you can find really good deals, even on cool furniture from the above mentioned stores. Give it a try!

UPDATE 24/08/2012 : I came across this very useful and well documented article, that I'm sharing with you : http://frugalexpat.com/2010/11/24/where-to-hunt-second-hand-items-in-abu-dhabi/

UPDATE 02/10/2012 : I have spent quite a lot of time by Electra Street (downtown Abu Dhabi) lately, and I found out that they have quite a lot of furniture store. I can't vouch for the quality of the products they sell, but they have lots of items, so it might be worth checking. The style of what they sell is usually more traditionnal, definitely not contemporary. Don't hesitate to park your car behind the buildings and walk around, sometimes the stores are not on the main street but behind. They also have a bunch of stores that sell lights and places where you can order custom made curtains.
The curtains thing is pretty important because in most recent buildings, the windows are large but they don't have blinds. Most likely, you will need to get your own, and have someone install them (or do it yourself ;)). I can make recommendations, if anyone is interested!

Exporting your personal belongings vs. buying everything in Abu Dhabi - part 1 : Exporting - UPDATED

Category : , , , , , , , , 10

Depending on how attached you are in your home, you will probably start wondering very soon if you should send your personal belongings (mostly your furniture) to your new country. At least, it is one of the first things that I have thought about! ;-)
You basically have two options : either sending your stuff over to Abu Dhabi, or starting from scratch and buying everything when you arrive. Here are two questions that will help you take your decision:
  • try and make a list of the items that are not replaceable, such as items that have a sentimental value, or items that are extremely expensive or rare. Do they take up a lot of room? Is it possible to pack them in one of your suitcase when you will fly to the U.A.E.? Do you have a place to leave them to in your home country in case you don't take them with you?
  • try and make a list of the items that can be easily replaceable : kitchen appliances, any type of electronics (TV, computers, etc.), affordable furniture, clothing from international brands etc. How much are they worth?
Shipping your belongings over to the U.A.E. might not be more expensive than re-buying everything, especially when you consider that reserving a cargo container will help you take along your "rare items" (those of bullet point #1). In order to find out about the total cost of the shipping, you can contact an international movers company (google these terms and your current city, and you will find a lot of options). Usually these people will coordinate the full move for you, and they can even pack your things! Obviously it will be rather expensive. Another cheaper option is to split the work between different companies : 
  • one that will pick up your things (you could do it yourself with a truck and a couple of friends if you leave in a coastal city that has a big port). Typically, it's a traditional moving company
  • one that will send your things over to Abu Dhabi by boat (they're called freight forwarders)
  • one that will take care of the custom's clearance in Abu Dhabi (it's a really big deal, so don't forget this step!!), store your belongings if your home isn't ready, and will deliver them to you
I'm not gonna lie to you, it will add a lot of stress to your move to oversee all these people's progress. But obviously, it will also save you a lot of money compared to a company that does the whole thing for you. Get as many quotes as you can, and don't hesitate to press people if you don't get a fast answer: people in the U.A.E. may take some time to get back to you. To our American readers, if you're used to U.S. customer service and answers within an hour, get over it! You're done with that! ;-) Also take into consideration the time difference between your current location and Abu Dhabi, and the fact that week ends are on Fridays and Saturdays. 
Depending on your location, there might not be a million boats going to Abu Dhabi every day. This is pretty obvious, but plan your move ahead of time so you don't get screwed by the deadlines. Also, note that your belongings will have to be delivered to the freight forwarder at least one week prior to the departure of the boat : your things need to be loaded in the container, and then the boat has to be loaded with all the containers that will travel with yours. 
The freight forwarder will tell you to prepare a packing list for customs clearance purposes, don't be surprised. Basically, you will have to list of all your items: each of your box will be numbered and you will have to indicate what is in every box. It is a little tedious, but it is actually pretty helpful when you unpack (if you kept a copy of the packing list!). Additionally, you will need to pack all of your books, pictures, CDs, artworks and such in boxes separated from the other items. Indeed, these are the things that will be inspected in priority by the customs agents in Abu Dhabi. You can't have anything that promotes crime or drugs, that has a pornographic nature, nor that is offensive to Islam. 
The freight forwarder will also let you know how long the shipping will take. It is pretty long (as in several weeks), which means that you may have your apartment before your furniture. Yes, I know, it's a pain, but again, it really depends on your personal preferences and how attached you are to your belongings. After the shipment reaches Abu Dhabi, your container will be inspected by customs and this process can take another several weeks. It really depends on their workload, and how many things you have I guess.
Another point that I think is worth mentioning is that the electricity voltage is probably different in Abu Dhabi than in your home country. Since I don't understand anything (and am not particularly interested in) to electricity issues, I recommend this website that does a nice summary. My point is that if you export your electric items (TV, hair dryer, depilator, video games, computer, etc), you will need to make sure that you have the correct adapters and converters before plugging them in! Otherwise, your stuff will not work, or worse, the Abu Dhabi power could fry them! It happened to my hair dryer, and worse, to a friend's HP computer :-(

So, what do you think? Ready to pack?

UPDATE 17/07/2012
I finally received my container last week : yes, this is the option that I chose! :-)
Here are a few additional tips so you don't make the same mistakes as me :


  • Put a few little bottles of water in the fridge so you can offer cold water at the end of the delivery. It doesn't cost you anything, and it will be greatly appreciated. These guys work in the warmth all day, and sometimes I get really concerned about them staying hydrated. 
  • Use your packing list to check that all the items are delivered. If some boxes are missing, don't sign anything and call the moving company right away.
  • I highly suggest you decluter one room after the other. It might seem like common sense, but you will find yourself with a terrible mess everywhere faster than you think if you don't do that. I chose to organize my bedroom first, so I'd have a decent place to sleep at night. And by decent I mean no boxes everywhere, no dust, clean sheets, etc.
  • Ikea furnitures don't like being moved around. I can testify :-D
  • Electric items don't do well. It might really be cheaper to buy new hairdryers and small kitchen appliances (blender, electric kettle, etc) than to buy power converters. Really. 
  • Since the container will be on the boat, which will be on the sea, for several weeks, it is a safe bet that there will be humidity inside your container... Here is what some of my boxes looked like after unpacking (and drying for a few days in my apartment - yes, the bottom of the bow is still wet...) : 

    •  If you have a few humidity absorbers (such as Rubson's), put them in the container. Now I really understand why shoes and purses made in China have these little humidity-absorbing baggies inside... I learned it the hard way :( 
    • Another really important tip is to pack your clothes, shoes, particularly those in non synthetic materials, inside big plastic covers (that close with a zip), and then box them. I assure you, 80% of my clothes arrived with mold on them or a terrible smell, so I had to spend 3 days doing laundry non stop. In any case, make sure you have some detergent and color-friendly bleach ready. Leather shoes and jackets can be cleaned of their mold with rubbing alcohol.
    • Crafters and artists, same rule will apply to your supplies. Paper, canvas, etc are very prone to mold. I had to throw away all my collection of scrapbooking papers :-( 

Relocating in Abu Dhabi... What's it like?

Thursday, June 28, 2012 4

So that's it, you're decision is made. You're moving to Abu Dhabi. Now you want to know what to expect from your new city.
Or maybe you haven't made up your mind yet because you need more information!
I guess I can help you with that.

Just before I get started, let me tell you more about myself. Not that you should be particularly interested in who I am, but since this blog is going to deal with cultural perception a lot, you might want to know where the advice is coming from.
So I am 28, I am a female. Duh, I guess you could have guessed that based on my screen name and my profile picture at least! I am French, but I have lived for a while in Miami, Florida, and I've travelled quite a lot in my live. Without saying that I am a perfect expert of Islam, I am semi familiar with its cultures because there are a lot of African people in France (who are predominantly Muslim). Moreover, I've had a short work experience in Hyderabad, India, where the Muslim community is pretty dense.
For some reason I've always been interested in the Middle East, so coming to live in the U.A.E. was never too scary for me - but I know that for a lot of people it is!
Well, good news is, there isn't much to be scared about!
Obviously it is not Miami, or France, but it is not that different from living in a Western country. Expat women are not expected to cover their head, although it is preferable to dress respectfully (i.e., covering your shoulders and your knees). That pretty much says it all in terms of how much Muslim traditions will affect you. In the everyday life, you will be able to find most of your home country's (or at least continent) consumption products, so if you start feeling home-sick, a nice plate of comfort food shouldn't be an issue. You will be able to find all the electronics, clothing, cars, and so on that you want, so you don't necessarily need to "stock up" before you leave.
You will also be able to stay in touch fairly easily with your loved ones back home : contrary to what a lot of people say, Facebook, Skype, and emails are not censored. Actually most websites are allowed as long as they're not offensive to Islam and don't promote behaviors frowned upon by religion (crime, drugs, out of marriage sex). The internet network is pretty efficient, so it is really easy to maintain a good quality communication with your family and friends. You can also get a phone plan that includes international minutes, in case you want to call your grandma who doesn't have Skype ;-)

You see, no biggie, really.

Welcome

8

I recently moved to Abu Dhabi and was really anxious about how life would be in my new country. I did find some information online, but a lot of my questions were left unanswered. 
In this blog, I hope to answer some of the questions that you may have for your upcoming relocation to the beautiful United Arab Emirates.

Powered by Blogger.